Contact us

We provide a number of options, so that you can choose what works best for you. Whatever method you prefer, you can rest assured you are always dealing with a real person.

Male Business Stream colleague in Customer Service Centre

Speak to us in your language

If you prefer to speak to someone in a language other than English, we have team members available to help. 

Woman in call centre setting speaking on headset

Notify us of a bereavement

We appreciate that this is a difficult time, and we're committed to making the process of notifying us of the passing of one of our customers and the relevant updates of their account(s) as simple and quick as possible.

lit cream candle on right of shot with white lily lying to its left

Accessibility

We’re committed to ensuring our communications, service delivery, digital offerings and processes can be accessed by all our customers. We’re continuously reviewing our services and always looking for ways to expand the accessibility services we offer.

Hands right of shot reading braille text on white paper