If you feel any amount on your bill is incorrect, you have the right to dispute it. Find out more and raise a dispute here.
Disputes & complaints
We're committed to providing you with an excellent service, but if something does go wrong, we’ll do everything we can to make it right.
Contact us
Whatever your concern, we always recommend speaking to one of our friendly and helpful experts first. They're available Monday to Friday, 9.00am to 5.00pm.