Naturally better for business water

Caring for our customers with award-winning service, money-saving advice and leading expertise.

Why switch to Business Stream 0330 123 2000

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Expect far more than just water bills

Whether your water needs are simple or complex, we can help you lower consumption, gain greater control and reduce risk, while conserving a precious natural resource.

Value for money, convenience & excellent service

From competitive pricing and easy online account management to friendly, supportive advisers and much more, we aim to make a positive difference.

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Practical support with your water & waste water

Helping businesses of all sizes understand their water use, navigate regulations and reduce costs through efficiency savings.

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Delivering business benefits through insight-driven solutions

A trusted partner for water management services, helping large, complex organisations achieve their efficiency and sustainability goals.

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Help when you need it

If you have a water emergency or any queries about your water and waste water, whether you’re a customer or not, our help centre is a great place to start. It’s packed with handy hints and tips as well as useful resources to help you understand your water use and make savings across your business.

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You're in safe hands

It's really important to us that our customers know they're in good hands. That's why we always try to do the right thing and give our customers peace of mind about the services we provide to them.​

To support this, we follow the Customer Code of Practice requirements set out by the water industry regulators, and continually work to ensure our processes and customer communications align with those expectations. This means you're protected by the Code of Practice in Scotland and the Customer Protection Code of Practice in England, which both place obligations on water suppliers across different areas of market activity, in order to protect non-household customers. Areas include sales and marketing, how we provide information, account transfers, billing, complaint handling and dispute resolution. To find out more about how you're protected, you can download the Code of Practice in Scotland at WICS.scot or the Customer Protection Code of Practice in England at Ofwat.gov.uk.

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Join the team

Go to our careers section to find out about life at Business Stream, browse our current vacancies and learn about our career development opportunities.