Our fair pricing and trusted expertise can help you boost efficiency and achieve meaningful savings for your business large or small.
We can help you...
...save money
...save water
Using less water means lower bills and can help you meet your sustainability targets. Our advanced analytics, expert advice and practical support give you control of your water usage.
...save time
Simplify your business with accurate, easy-to-understand bills, straightforward online account management and caring customer service.
Our services deliver added value for your business
From leak detection to trade effluent compliance to water stewardship, our comprehensive services can help you manage your water usage, navigate regulations and enhance resilience.
Water & waste water services
Water supply
We help businesses large and small manage their water supply as efficiently as possible to reduce cost and save time.
Waste water management
An effective strategy for managing the waste returned to the sewer can lower water consumption.
Trade effluent
Liquid waste discharged from industrial facilities requires consent. We can help you with that. It’s all part of the service.
Water sustainability services
Water efficiency & neutrality
Our experts can help you maximise water efficiency with insight-driven solutions and cutting-edge technology.
Water scarcity
We can help you maintain a continuous water supply for your business under emergency conditions.
Water stewardship
Our expertise helps you establish a responsible approach to water that supports your business aims.
Water audits
Our on-site and remote audits enable you to understand your water consumption and discharge.
Infrastructure
Leading expertise in cost-effective, plan delivery, with tailored solutions to minimise disruption.
Data & insights
Unlock the power of your data with a range of account tools, reporting and specialist analytical services.
Award-winning customer service you can rely on
Our "Excellent" rating on Trustpilot and our numerous gold industry awards for outstanding customer service are just two indicators of our commitment to our customers. That means getting things right, like providing you with an accurate bill, and friendly, expert customer service. But we are also committed to doing much more. As your trusted partner we’ll help you to reduce your water consumption and make savings. We are working hard to make a positive difference to you and your business, every day.
Existing Business Stream customers
We really hope you continue choosing Business Stream as your water and/or waste water retailer (supplier), but if for any reason you feel dissatisfied with our terms and conditions or the quality of our service, you have the option to switch to another water retailer, subject to your contractual terms and conditions with us. To find out more, visit open-water.org.uk if your premises is in England or scotlandontap.gov.uk if your premises is in Scotland.
Success Stories
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Helping to build stronger water resilience, reduce risk and support operational continuity.
The Scottish Parliament
A collaboration in emergency response resilience training to enhance crisis readiness.
NHS Lanarkshire & Scottish Water
Avoiding £250,000 per year in costs and improving resilience, efficiency and control thanks to smarter water management.
Police Scotland