Apply for a new connection

The first step for customers in Scotland is to register with Scottish Water’s Development Services Application portal.

Get started

Scottish Water has a Development Services Application Portal which allows customers to submit a pre-development enquiry (PDE) online. The portal can be accessed via the Scottish Water website. You'll be required to register in the first instance using the following link:

Click here to register

Please note: After registering, you'll be required to apply for and submit a PDE in all instances (pre-development enquiry) online and gain capacity approval before applying for any water/sewer connection.

In some circumstances you may have already had a PDE approved by Scottish Water. If so, please call the New Connections team on 0333 207 9703 (option 1) to discuss how to proceed. Once a pre-development enquiry has been submitted and capacity approval provided by Scottish Water, you can then select Business Stream to proceed with your water or sewer application.
All the application forms that you might need can be found below. You can download and edit these in your own time. Please ensure you provide all the required documentation to submit your application.

FAQs