Submit a meter reading

It’s quick and easy to submit your meter reading. Simply fill out the short form below and we’ll take care of the rest.

Close up of a water meter

Enter your details here

How to take a meter reading

Your meter location is usually printed at the top of page two of your bill. You should only attempt to take a meter reading if it’s safe to do so. To take a reading, please take note of the black numbers on the white background. If you have a newer digital meter, you only need to take note of the digits before the comma, indicating the cubic metres of water used.

Man seated wearing headphones with woman standing next to him

Get in touch

If it’s unsafe to access your meter or you’re having difficulty taking a reading or submitting it, we’re here to help.