Set up a Direct Debit

Before you start, you’ll need your customer reference number, found at the top right of your bill, and the postcode of the address to which we send your bills (billing postcode), found at the top left of your bill.

Over shoulder of a woman as she sets up a direct debit on her phone

Please ensure the information you provide is linked to the account you want to set up a Direct Debit for.

Over the shoulder of a woman at a laptop

My Business Stream

You can also find this information on My Business Stream if you have an online account set up. Sign up or log in for fast, easy and  personalised account management.