Moving out

If you're moving out or closing down, please let us know and we’ll take care of your water and waste water account.

We just need a few details

Fill in the form below and we’ll take it from there. You’ll need to provide us with:

  • Your customer reference number, which you’ll find on your bill.
  • Your moving-out date.
  • A forwarding address.

It would be great if you could also give us:

  • A meter reading, if it’s safe to access.
  • Your landlord’s details.
  • The new occupant’s details.

If you have more than one meter reading, please put them into the full details box.

Moving out (form)

A stack of cardboard removals boxes in a truck

Moving premises?

If you’re moving to a new premises and you’d like us to continue as your water and waste water supplier, that’s great news. Just let us know your new address.