Apply to the charity exemption scheme

The scheme, set up and regulated by Scottish Water on behalf of the Scottish Government, supports charities with the cost of their water and waste water bills. Find out about eligibility and how to apply.

Group of charity workers at a food bank with crates of food

Are you eligible?

To be eligible for charitable exemption, you must be registered with either the Scottish Charity Regulator (OSCR) or a Community Amateur Sports Club (CASC).

Additionally, your charity cannot:

  • Have a gross annual income of more than £300,000.
  • Hold a permanent alcohol licence to sell alcohol at the premises.
  • Be a charity shop or other retailing premises, including a café or canteen, which is open to the public for 20 or more hours per week.
  • Be a local authority or an Arms-Length External Organisation (ALEO), which are organisations that can be used by councils to deliver services.

Note: Organisations with annual earnings between £200,000 and £300,000 are eligible for only 50% exemption.

How to apply

Complete the form by clicking the "apply now" button below.
Remember, you need to apply annually for your exemption before 31 March to ensure you avoid any water and waste water charges from 1 April.

For more detailed guidance on eligibility as well as how and when to apply, click here.

Prior exemptions

Organisations need to reapply annually for exemption before the 31 March deadline. There may be amendments made to the eligibility criteria since your last application which may affect you. If you’re unsure about your eligibility, you can check on the Scottish Government website. 

Apply now
Glass piggy bank half full of water

Not eligible?

There are still plenty of ways you can make a saving on your water bills.