English charges by area

The charges you pay are based upon the retail charging scheme associated with the location of your supply point. There are different schemes for each wholesaler area and it’s important to note that your water wholesaler may be different from your waste water wholesaler.

Please click on the your area below:

For the purposes of our Standard Terms and Conditions for Supplying Water and Waste Water Services, https://business-stream.co.uk/terms-and-conditions/ the charging schemes referenced below are the relevant Charging Statements that apply to the provision of our services to customers with supply points within these areas. Payment of our charges is due no later than 14 calendar days after the date on which our bill is issued. If we don’t receive payment on time from you we will apply a charge of £82.50+VAT to cover our costs of recovery. If you still continue to fail to pay your bill we will apply a second recovery charge of £110+ VAT to your account.

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